Support

Need help with PeakForms? We're here for you.

Business Hours

Mon – Fri, 7:00 AM – 5:00 PM PST

Frequently Asked Questions

How do I log in to the PeakForms app?

Open the PeakForms app on your device and enter the email address and password provided by your administrator. If you haven’t received your credentials, contact your supervisor or company admin.

Can I use the app without internet?

Yes. PeakForms is built offline-first. You can fill out and submit forms without a connection. Your submissions will automatically sync to the cloud when you’re back online.

How do I submit a form?

From the Dashboard, tap a form type (e.g., Daily Work Sheet, JSA). Fill in the required fields, attach any photos or signatures, then tap Submit. The form will sync automatically.

What happens if my form is rejected?

You’ll receive a notification in the app. Open the rejected form to see the reason, make corrections, and resubmit. Rejected forms appear with a red badge on your Dashboard.

How do I update the app?

PeakForms is available on iOS and Android. When a new version is available, you’ll get a notification from your app store. Update to the latest version for new features and fixes.

I forgot my password. How do I reset it?

Contact your organization administrator to reset your password. Administrators can update credentials through the PeakForms admin portal.

How do I access the admin portal?

Visit the admin portal URL provided by your organization and log in with your admin credentials. The portal is available to users with admin or super admin roles.

Who do I contact for technical issues?

Email support@peakdyn.com or call (661) 900-1234 during business hours. Please include your name, company, and a description of the issue.