Privacy Policy

Peak Dynamics ERP, LLC ("Peak Dynamics", "we", "our", or "us") is an ERP software company based in Bakersfield, California. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit peakdyn.com, use our products (including PeakForms, PeakForecast, and PeakPlatform), or communicate with us, including by text message.

We may collect the following types of information:

• Contact Information: Name, email address, company name, and mobile phone number when you reach out to us, request a demo, or opt in to receive text messages.
• Account and Form Data: Information submitted through our products, such as field forms, inspections, photos, signatures, and job or harvest records.
• Usage Data: Basic information about how our website and products are used, such as pages visited and device/browser type, for troubleshooting and improvement.
• SMS Opt-In Data: Your mobile number and consent status when you opt in to receive text messages from us.

We use the information we collect to:

• Provide, operate, and support our products and website
• Respond to inquiries and provide customer support
• Send service updates, account notifications, and requested text messages
• Maintain and improve our products and services
• Comply with legal obligations

If you opt in to receive text messages from Peak Dynamics, your mobile number and SMS opt-in data are not shared with or sold to third parties or affiliates for marketing or promotional purposes.

• Reply STOP at any time to opt out of further messages.
• Reply HELP for assistance.
• Message and data rates may apply.
• Message frequency varies.

We do not sell your personal information. We may share information with:

• Service Providers: Vendors who help us operate our website, products, and communications (e.g. cloud hosting, email, and SMS delivery) under contractual confidentiality obligations.
• Legal Requirements: When required to comply with applicable law, regulation, or legal process.

Mobile opt-in information and consent are never shared with third parties for marketing or promotional purposes.

We retain information for as long as reasonably necessary to provide our products and services, respond to your requests, and comply with our legal obligations. You may request deletion of your information at any time, subject to legal retention requirements.

You may:

• Opt out of text messages at any time by replying STOP
• Request access to, correction of, or deletion of your personal information
• Unsubscribe from marketing emails using the link provided in those emails

To exercise any of these choices, contact us at the email below.

Our website and products are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date above.

If you have questions about this Privacy Policy, please contact us:

• Peak Dynamics ERP, LLC
• 19325 Flightpath Way, Bakersfield, CA 93308
• Phone: (661) 831-5703
• Email: contact@peakdyn.com